Delivery and returns

IN-STORE PICK UP

You can pick up your online orders free of charge in selected stores. We'll inform you of all tracking phases and will send you a confirmation email when your order is ready for pick-up.

EXTENDED RETURNS

Discover our extended returns service and enjoy the exclusive opportunity of evaluating your purchases, making your choice a special moment. You can request a free return until January 31st, 2025 on all your online purchases.

Miu Miu Services

FAST, FREE SHIPPING

You'll be pleasantly surprised by Miu Miu's exclusive services and will receive your orders as soon as possible with free shipping.

OVERNIGHT AND 2nd DAY DELIVERY

Buy your Miu Miu gifts and receive them quickly. Overnight Delivery ensures your order will arrive the day after. With 2nd Day Delivery, you'll receive your package in just 2 days. These services are valid for orders placed from Monday to Friday, by 3:00 p.m.

In-Store appointment

Book a private appintment in the store and one of our Client Advisor will guide you through Miu Miu collections and be at your disposal for a personalized shopping experience.

Miu Miu packaging

Gift box

Receive your Miu Miu orders in an exclusive gift box that was designed and sustainably produced.
Make your gifts even more special with a personalized message on a Miu Miu card.
Gift Box

Gift Box

Receive your Miu Miu orders in an exclusive gift box that was sustainably designed and produced.
Make your gift box even more special with a personalized message on a Miu Miu card.

Services on request

PHONE ORDER

Choose your perfect Miu Miu product. With "Shopping by phone", you can call us and will receive the necessary assistance. Our Client Service is at your complete disposal: they'll answer your questions and assist you with your purchase.

SPECIAL REQUESTS

Make your shopping experience exclusive by adding a unique touch to your Miu Miu products. Contact Client Service for more information about our services for special orders and requests.

Service page

How can we help you?

Discover the Miu Miu universe and contact us for any question about services, products and orders online.
Our Client Advisors are available by phone, email and live chat.