You can select your preferred delivery method at checkout:
• Ground - complimentary, delivers in 2-6 days Monday-Saturday
• 2nd day - $25, delivers in 2 days Monday-Friday. Orders placed after 3pm will ship the following day, orders placed after 3pm on Friday will ship on Monday.
• Overnight - $35, delivers the next day Monday-Friday. For orders of $ 3,000.00 and more (before shipping charges and sales tax) we offer complimentary overnight delivery. Orders placed after 3pm will ship the following day, orders placed after 3pm on Friday will ship on Monday.
Orders take 1 to 3 days to process, and delivery times are estimated from the day of shipping. All shipments require signature on delivery. As soon as the package is shipped you will receive an email containing your Tracking Number.
Orders containing Fragrances can only be shipped Ground. If you are purchasing other items together with your fragrance and require faster delivery, we invite you to place two separate orders. We do not ship to P.O. Boxes.
Pre-ordered products and/or personalized products which are not yet ready to be shipped at the time of submitting your order shall be delivered at the relevant estimated delivery date (namely within 5 weeks, starting from the sending of the relevant confirmation email, for personalized products and within 8 weeks, starting from the sending of the relevant confirmation email, for pre-ordered products).
A Tracking Number will be assigned to each package as soon as it is shipped. You will receive an email containing the tracking number and a link to follow the delivery.
We offer the option to place an order online to be picked up directly from one of our Stores. To select this option please choose the store from the suggested list on the Menu. Once your order is available for pickup, you will receive a notification e-mail to present at the store upon collection, along with your ID. The merchandise will be available for thirty days after the notification e-mail is sent. If after thirty days the order has not been picked up, we reserve the right to cancel by giving due notice and reimbursing the full amount paid.
Our online store is available in Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Greece, Hong Kong S.A.R., Ireland, Italy, Japan, Luxembourg, Monaco, the Netherlands, New Zealand, Norway, Portugal, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and the United States
If you selected UNITED STATES as your location, please note that we ship to addresses in the United States including Alaska, Puerto Rico, and Hawaii, but do not ship to other locations outside the United States.
Orders can only be placed and shipped to the locations included in the list above. We invite you to choose the location where you want your order delivered, as our catalog and services may change according to the selected location.
You can change location through the menu on the top left hand corner of every page.