Before requesting a return, please make sure the products comply with all the following conditions, in accordance with our terms of purchase
• The products must be in their unused, original condition, with all tags, including but not limited to, security tags, attached and any special packaging and accessories included (incomplete, damaged, worn or altered items will not be accepted). In the event a product has a security tag and is returned without the security tag attached to the product, the product will not be accepted for return.
• The return must be requested within 30 days from delivery of the order
• The products must be shipped back through FedEx or taken to a retail store if you prefer an exchange
• The package can only be returned from the same country it was delivered to
• We reserve the right to designate items that are not eligible for return or refund on the website. Such designation will be noted on the web page displaying the respective products
If you encounter any issue with the products you received but do not wish to make a return, please contact us
. We will be glad to assist you in finding the best possible solution.