Return Order | Miu Miu

Return Procedure

Enter the necessary data to request the return of your order. You can always request a return of your order by contacting Customer Service at 0800 0 648648 or 0800 0 MIUMIU.

* Required fields

SUBORDER

Order Number

Total

Status

Items

Product

Qty

Price

VAT Tax

Total

Color:

Size:

Qty:

Price:

VAT Tax:

Total:

May we help you?

Return number

Total

Organise return pick-up

Status

Color:

Size:

Quantity:

Order History

Return request

The return for this order is available from

Choose the items to return

Color:

Size:

Quantity:

Add a reason

Too loose

Add a reason

No reason

You have selected the following items:

Remember:

Reimbursement will take place approximately 10 days after reception of the returned item and verification of its condition. Reimbursements are made through the same payment method with which you made your purchase.

Prepare the package
The products must be returned in the same condition as they were delivered. Please make sure that they are intact and complete, perfectly new, never worn, used or damaged in any way. All items with a security tag attached must be returned with the tag still in its original position.
Organise return pick-up

After having confirmed your returns request, you can contact DHL by calling (11) 3618-3200, if calling from State of São Paulo, or 0800 771 3451. Provide the AWB number, as well as your address, phone number and the chosen collection date. Also, fill out the DHL form available in the parcel. DHL will confirm the collection time accordingly.
Courier Pick-Up

Following the above procedure DHL will pick up the parcel with no additional costs. Otherwise, the shipping will be at your expense and we will not be responsible for any loss, damage or theft associated with return shipping.

Prepare the package

Organise return pick-up

Courier Pick-Up