Call us: 00 800 648 64800
Insert the data needed to request the return of your order. You can always ask to return your order by contacting our Customer Service at this number 00 800 648 64800
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The return for this order is available from
After having confirmed your returns request, you can contact DHL by sending an e-mail to firstname.lastname@example.org cc email@example.com. In doing so, please specify your pick up address, telephone number and preferred date (excluding weekends) that will need to be confirmed by DHL, to organize the pick-up of the package to be returned.
Please check your mailbox or text message for confirmation of the pick-up date. If you are not in possession of the Waybill, please go back to the Order History to download it.