Insert the data needed to request the return of your order. You can always ask to return your order by contacting our Customer Service at this number 00 800 648 64800
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Return is possible from
Prepare the packageThe products must be returned in the same condition as they were delivered. Please make sure that they are intact and complete, perfectly new, never worn, used or damaged in any way. All items with a security tag attached must be returned with the tag still in its original position. Original Government Uniform Invoice must be included upon returns
Organise return pick-up
After having confirmed your returns request. Please organise a pick-up with CTC-Express by calling (02) 8792 5555. Please provide the Return Tracking number from the pre-printed return shipping label, as well as your address, telephone number and preferred date of collection. CTC-Express will confirm the pickup schedule accordingly.
Please check your mailbox or text message for confirmation of the pick-up date.